Return & Exchange Policy

Thank you for shopping at SensulaPerfumes.com. We value your trust and satisfaction. If for any reason you are not completely happy with your purchase, we offer a simple and transparent return and exchange policy.

Return Window

You can return or exchange any item within 3 days of receiving your order.

Eligibility for Return

To be eligible for a return or exchange:

  • The item must be unused, unopened, and in its original packaging.
  • The product must be in the same condition as you received it.
  • Proof of purchase (order number or receipt) must be provided.

Please note: Oils that have been opened, tested, or used are not eligible for return due to hygiene and safety concerns.

How to Initiate a Return

To initiate a return or exchange, please contact our customer support within 3 days of receiving your order:

📞 Phone: +92 309-555 3130

📧 Email: contact@sensulafragrance.com

Once your request is reviewed and approved, we will guide you through the return process.