Return & Exchange Policy
Thank you for shopping at SensulaPerfumes.com. We value your trust and satisfaction. If for any reason you are not completely happy with your purchase, we offer a simple and transparent return and exchange policy.
Return Window
You can return or exchange any item within 3 days of receiving your order.
Eligibility for Return
To be eligible for a return or exchange:
- The item must be unused, unopened, and in its original packaging.
- The product must be in the same condition as you received it.
- Proof of purchase (order number or receipt) must be provided.
Please note: Oils that have been opened, tested, or used are not eligible for return due to hygiene and safety concerns.
How to Initiate a Return
To initiate a return or exchange, please contact our customer support within 3 days of receiving your order:
📞 Phone: +92 309-555 3130
📧 Email: contact@sensulafragrance.com
Once your request is reviewed and approved, we will guide you through the return process.